Club Quarters bills itself as a small chain of hotels dedicated to the needs of business travelers. The rooms tend to be compact, but very reasonably priced and the hotel locations are quite central. I have stayed at their Chicago Central Loop location on several occasions; here is my review of the hotel.
I arrived at Club Quarters Central Loop Hotel just before midnight on Friday. There were staff members at the front desk, though I chose to use one of the check-in kiosks. After swiping my credit card, the system quickly found my reservation and printed a receipt with my room number before giving me an RFID room key.
I had booked this one night reservation through hotels.com for a total of $80.25 including taxes. I attempted to use the Club Quarters hotel app for keyless access to my room, however I ran into problems, likely because my reservation wasn’t made directly though the hotel’s website. I'll try this again on a future visit.
My room for this stay was on the 7th floor. Adjacent to the elevators on each guest floor is a complimentary water bottle filling station. There are empty screw-top plastic bottles that guests can fill themselves and take back to their rooms. I found this to be a nice touch for a budget hotel.
Most guest rooms share a small alcove with another room, set back from the hallway. I’d guess that each pair of rooms was originally a single, larger room that had been subdivided to increase room capacity.
The Club Room
My Club Room, number 719, was the most basic type offered, with a queen bed, desk, and swivel chair. There was a single nightstand on one side of the bed, a flat screen television mounted on the angled wall, and a tiny closet. This size room is definitely best for a single guest.
On a previous stay, I had been assigned to a Standard Room (number 743), which was slightly larger than the Club Room and featured a hospital-style armchair and second nightstand. This would probably be the smallest room I’d recommend for most couples. Here's a gallery of the Standard Room, for comparison:
Now, back to the smaller Club Room: on the desk was a Keurig coffee machine, with a couple of coffee pods and a bag of Numi Earl Grey tea. The nightstand featured a clock with iPhone dock (Lightning connector), a charging station with USB ports and standard electrical outlets, and tissues. The furniture and walls showed some signs of wear, with noticeable scuff marks.
Inside the small closet was a mini inbuilt luggage rack, some hangars, an extra blanket, and laundry bag.
Wifi was free and very fast. No pesky logins were required, which was nice.
The bathroom was quite tiny, with a small sink counter and curtained stall shower. Between the colors, materials, and lack of upkeep, this space felt like it belonged in a hospital. The grout was peeling, the tiles and fixtures were dated, and it left much to be desired. There were Essentiel Elements toiletries, though only 1 bar of soap and no body wash.
While the bathroom had been cleaned, I found several long hairs on a towel and the shower tiles. Also, I was a bit grossed out that the water glasses were exposed and top-down on the bare counter.
The view from the room was a partial city view. Most of it was comprised of the rest of the hotel facade, with some buildings visible across the street.
For breakfast I chose to get room service from the attached restaurant, Elephant and Castle. I ordered the french toast with a side of scrambled eggs. My order was delivered promptly - about 15-20 minutes later - and the quality of the food was quite good.
The hotel has a lounge seating area located off the lobby, as well as a 24-hour fitness room on the lower level. The lounge had several seating areas, a television, and some tourism reading material.
I used the same lobby touchscreen kiosk to check out. I inserted my room key, confirmed the additional incidental charges, and chose an email receipt. It was quick and easy. I really appreciated this feature - it will especially come in handy when arriving/departing in a hurry if the front desk staff is occupied.
Summary of Club Quarters Central Loop Hotel Review
The Club Quarters Central Loop offers an excellent bargain for travelers who don't need extra luxury or space. The high points include fast and free wifi, unlimited filtered drinking water, and free coffee/tea. On the downside, I found the room styling to be a combination of hospital meets hotel room and the bathrooms to be in serious need of a refresh. I'll likely choose to stay at Club Quarters again on future visits when I just need a decent, well-priced, business-travel hotel and am traveling alone.